[ad_1] WABAN, MASS. – Holiday Inn Express and Marriott deliver the best customer experience in the hotel industry, according to the 2018 Temkin Experience Ratings, an annual customer experience benchmark of companies based on a survey of 10,000 U.S. consumers. Out of the 20 hospitality companies included in this year’s …

The emirate of Ras Al Khaimah achieved a Guinness World Records title earlier with its latest adventure tourism product – Jebel Jais Flight: The World’s Longest Zipline. The official certification was handed over to sheikh Saud Bin Saqr Al Qasimi, ruler of Ras Al Khaimah, by Hoda Khachab, the official …

The worldwide voting window for the World Travel Awards Middle East Gala Ceremony 2018 is now open. Industry insiders, consumers, and stakeholders from around the globe have been invited to cast their votes for the Middle Eastern organisations they consider the very best in the business, ahead of the event. …

Registration for this month’s Caribbean Travel Marketplace, to be held at the Puerto Rico Convention Centre in San Juan, Puerto Rico, is strong, according to organisers. Following a meeting with the host committee in San Juan, the Caribbean Hotel and Tourism Association reported demand among travel industry stakeholders to do …

Chinese arrivals to the GCC will increase 21 per cent to 2021, rising to 2.5 million visitors annually, according to data released ahead of Arabian Travel Market 2018. Published by Colliers International, the data predicts Saudi Arabia will experience the highest proportionate increase in arrivals from China, up 35 per …

[ad_1] London, UK – A new independent research study undertaken by Vanson Bourne and commissioned by universal integration platform provider for the hospitality sector, Flyt, highlights the barriers and opportunities companies experience when future-proofing their business to meet customer demand. The research consisted of speaking to 100 IT decision makers …

[ad_1] SOUTHLAKE – Sabre Corporation, the leading technology provider to the global travel industry, has released the Sabre Labs 2018 Emerging Technology Report, its latest technology forecast focused on evolving technologies and trends that will impact travel over the next decade. The 2018 report evaluates automation, authenticity and blockchain as …

Jamaica prime minister, Andrew Holness, has welcome the support of tourism stakeholders in St. James after the government rolled-out a series of increased security measures to curb crime in the area. The move has led some to question the safety of tourists in the popular Montego Bay resorts. “Several stakeholders, …

A record 4.9 million people stayed in Abu Dhabi’s 162 hotels and hotel apartments during 2017, meaning the emirate recorded an impressive 9.8 per cent year-on-year rise. The United Kingdom remains the largest European source market, registering a 13 per cent rise to more than 270,000. Figures released by the …

Following the impact of two category five hurricanes in September, the US Virgin Islands department of tourism has developed a 150-day rolling marketing plan to share with industry stakeholders. “This new plan has been developed to establish priorities and a road map of activities we will pursue as our destination …