Travelsmart
TORONTO — MeritBiz, the business travel division of Merit Travel Group Inc., has launched a new travel app for iPhone and Android devices, designed to deliver best in class itinerary management and duty of care solutions.
The MeritBiz app has a suite of features centred around four key principles: traveller support, itinerary management, communication and duty of care. The app is an extension of the team at MeritBiz, and a priority for both the MeritBiz team and their app is traveller support.
With the app clients will be able to access detailed city maps with restaurants and points of interest without the requirement of mobile data. They’ll also be able to manage their expenses, store their travel documents and embed other pertinent travel information from other apps like Uber and OpenTable. It also delivers extensive duty of care benefits including interactive emergency messaging, advanced traveller tracking by live agents and targeted disaster response.
Clients using the MeritBiz app engage in direct messaging with a MeritBiz Travel Consultant 24/7. Itinerary management features enable trip saving, provide a traveller tool box, and send push notifications for gate changes and delays. It also offers mobile booking with policy integration built-in, so clients are only offered hotels and options aligned with their company’s minimum standard of quality.
“Business travel is very fast paced, so planning, flexibility, and safety are paramount,” says Dirk Baerts, President, MeritBiz. “We wanted to provide our clients with tools to simplify their travels, so they can focus on the reason for their trip, and not have to worry about administrative travel tasks. However, we know that simplifying travel processes is just not enough. That’s why the app’s value is not only in the features that organize traveller itineraries, but also the safety features such as traveller tracking. Bridging the gap between technology and service, the app connects travellers to their coworkers, their business offices, and to our agents.”
The MeritBiz app is now available on Apple’s App Store and the Google Play Store.
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