TORONTO — The smiling delegation of the Uganda Tourism Board extended a warm welcome at an industry breakfast yesterday in Toronto with a hearty “Jambo!”, the Swahili word for hello. Nicknamed the ‘pearl of Africa’ by former British Prime Minister Winston Churchill, the Uganda Tourism Board is hoping to encourage more …
Read More »Russian tourists are advised to be nice and avoid “undesirable incidents”
MOSCOW — If you meet any overly polite Russian tourists this year, you have Russia’s new travel etiquette guide to thank. According to Condé Nast Traveller, the Foreign Ministry in Moscow has published a travel etiquette guide to help Russians avoid “undesirable incidents” while abroad. In addition to generic travel …
Read More »Flexible branding for agencies a selling point: Flight Centre Associates
TORONTO — Flight Centre Associates, Flight Centre’s host-agency solution for Independent Contractors, marked its ninth anniversary with a weekend event in Toronto with more than 50 Flight Centre Associates. Part of the larger Flight Centre Leisure business, FCA now has agents in nearly every province and territory across Canada, said Flight …
Read More »Contiki launches Greek Week Pride trips to celebrate inclusivity
TORONTO — Contiki is full of pride these days after adding Greek Pride events in Athens and Mykonos to its summer 2017 lineup. Catering specifically to millennials, the original ‘Greek Week’ product runs over nine days and travels around Athens, Ios and Mykonos. New Pride departures offer the same itinerary, plus …
Read More »Transat appoints Sharon Smith as BDM, Southwestern Ontario
MONTREAL — Transat has named Sharon Smith as Business Development Manager, Southwestern Ontario. “As a previous business owner and with over 10 years’ experience as a consultant and manager in retail travel, Sharon possesses strong industry, product and destination knowledge, which will be key assets to working successfully on her …
Read More »Man charged after security breach at Toronto Pearson
TORONTO — A 58-year-old American man was charged Thursday after a security breach at Canada’s busiest airport that caused lengthy delays for a group of passengers. Peel Regional Police Const. Mark Fischer said the incident took place at Toronto’s Pearson International Airport and involved a United Airlines flight bound for …
Read More »Destination BC’s immersive marketing platform breaks new ground
Our industry partners expect innovative ideas from Destination BC, and our new immersive content marketing program goes even further to put consumers in the heart of a BC moment. Developing the BC Journeys platform, which incorporates immersive 360° views of BC terrain from Google Street View Trekker, was a long …
Read More »Remembering Patrick Doherty, beloved industry veteran
TORONTO — When referring to the dates on his tombstone, with the date of his birth on one end followed by a final date on the other, Patrick Joseph Doherty said what mattered most of all was “the dash between those years.” Wise words from the larger-than-life travel industry veteran who …
Read More »ACTA’s request to postpone PCI DSS granted, new deadline is March 2018
TORONTO — Following concerns from the travel agent community, IATA has extended the deadline for agents to comply with the Payment Card Industry (PCI) Data Security Standard (DSS). Originally scheduled for June 1, 2017, IATA’s Passenger Agency Conference Steering Group (PSG) has announced that it has approved the postponement of …
Read More »New learning programs from Nexion Canada aim to train prospective agents
LONDON — Nexion Canada wants to take training for the next generation of travel agents to the next level with two new educational programs: a Virtual Campus and an Independent Learner program. Nexion said each program gives individuals who are new to the travel industry the chance to “thoroughly learn …
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